The website is not loading with Nginx error
504 Gateway Time-out
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I think servers are stuck again?
Do we have to wait till the afternoon again? till he finishes his work shift?
oh myā¦
is it so difficult to understand that this kind of service cannot run unattended?
it even amazes me that you arenāt even monitoring your emails, discourse site etc,
what is this? if not zero respect for your users?
maybe you should find a solution for us?
I told you before, if you canāt monitor it, why donāt you find / hire someone else to?
a brother, a cousin, an employee, there should be a solutionā¦
Iām in the IT industry as well and I just donāt understand your approach at allā¦
Iāve sent the above on email to him too, if someone knows any other way to contact him, please doā¦
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ŠŠ°, ŃŃŃŠ¾Š¼ ŠæŠµŃŠµŃŃŠ°Š» Š³ŃŃŠ·ŠøŃŃŃŃ ŃŠ°Š¹Ń.
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Similarly
ERR_CONNECTION_TIMED_OUT
Hope he is not on a holiday 
(Was thinking buying lifetime access, but seems bad option. I installed my own freshrss instance after last outage.)
Iām in a similar situation, in the afternoon when he fixes it,
I will have over 1000 articles unread and absolutely no time to read them,
so Iām setting up my feedly (which I wasnāt using) for times like this at least,
Iāve got inoreader as well and bq lifetime, when I bought it of course there was support,
but now I wouldnāt advise anyone to buy it,
itās definitely amazing that someone has a service and doesnāt even checks his emails!
I just cannot understand it!
Iāve been a customer for many years now and never had problems like weāve had recently. Slow performance, total outages, etc. Hopefully it can get sorted out the tool is an important part of my workflow.
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Yeah, this is the first time in my ~10ish years of service that I can remember the site having issues, so Iām not worried about it being an ongoing issue. I also run a software business myself and know that sometimes these things happen.
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I agree, the tool is good, but the support we get is getting worse and worse,
maybe he has no time for it, he wants to focus on his new job and only,
but itās not our fault, he should think of a solution or something, I donāt know
also @glench these things happen, yeah, but they donāt take so much time to get fixed usually, waiting for mr @vshabanov to finish his daily job is his right of course, but seems ridiculous to me
Well, the service costs roughly one third of inoreaderās price.
Youāre right, these things should be fixed much sooner.
But I guess youāre being also pretty harsh, given the much more affordable cost.
Still, Iāll think about moving off-the-cloud to something like ttrss, but Iām not sure they will be as complete solutions as bazqux et al.
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he just replied to my email this
"I didnāt check emails this morning and now Iām in the office and cant fix it until the evening.
Itās those damned ānewā servers I recently migrated too. Old ones were starting to halt once in a few months and these new ones do it every few weeks. Need to move to something more reliable
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Iāll echo what @glench said. Iāve been using Bazqux Reader for many years and the two recent outages have been the only ones Iāve noticed in all that time. If this starts happening all the time then Iād probably jump ship, but weāre talking twice in 10 years.
RSS readers are a niche product and BazQux has a fairly small market share, obviously weāre not going to be able to have on-demand support and I think thatās understandable, especially given how cheap the subscription is (under half of Inoreader).
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Well at least we know itās acknowledged and have some idea when itāll be fixed. Thank you for sharing!
The service has been reliable far too long for me to be angry yet, but yes this is frustrating. I canāt imagine his anxiety having to go on about his day knowing itās broken and thereās nothing he can do right now. 
Catchup is going to be a slog, time to get a backup up and running when I can get my opml.
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Also echoing what @glench said. Iāve been a user since the beginning and the service has been superb. The two recent outages are unfortunate but I donāt doubt @vshabanov will look at measures to minimise/avoid any disruption going forward.
To be blunt, Iām surprised to hear the service isnāt monitored and managed 24/7. Obviously I donāt expect eyes on glass for something like this, but the owner should get notifications on his phone and have the ability to reboot hosts remotely.
I run a bunch of websites myself. I donāt charge users anything, itās all hobby stuff. My hosts are monitored via the host provider (Linode, sends an email when a host goes down), locally (via the very simple monit, which sends emails when a disk is getting full, process not running, etc) and remotely via FreshPing (which I wonāt link to as they arenāt accepting new accounts, but there are tons of free alternatives like Uptime Robot).
So Iām notified from multiple sources whenever thereās a problem, both via email and Pushover notifications on my phone. Then I can easily hit Linodeās web UI or SSH into my hosts to fix them. I do work in IT so Iām sitting at a computer, but even if I wasnāt I could do it from my phone given 15 minutes.
I donāt charge people $30/year to use my services, Thatās the level of support I provide for free.
Edit: Very cool to see you here @Lon_Seidman! Iām a fan.
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My goodnessā¦ most of you posting about the recent outage need to chill out, especially when weāre only paying a small annual subscription fee. As some have noted, the most recent problems arenāt typical. What that tells me is that the source of the problem might not be something our host can immediately - or perhaps even directly - fix. Think about itā¦ how often has a software provider (gee, did I mean to say Microsoft)ā¦ introduced changes that disrupted a whole chain of previously bullet-proof systems? Some of you have suggested alternatives. Thatās greatā¦ please go sign up for them! Others have complained about workflow disruptionā¦ gee, maybe you should improve your adaptability, just in case any other disruption ruins your day.
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This is a commercial service. A full day of downtime with no communication is simply not OK. The service needs to be reasonably supported.
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Just loaded up for me. If heās going for a new server to use maybe itāll all work out
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Indeed, back up now. Plenty of time before my commute home!
Yes, itās fixed now. Feeds will be updated soon.
Worst possible timing ā server died precisely when I went asleep and I didnāt check emails in the morning before going to work, so it was down for as long as possible.
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