[solved] Payments do not work currently

Hi, FastSpring (my payment provider) suspended my store this Friday on the grounds that I am based in Russia (which I have not been for almost two years).

I have sent my UK documents. They’re still checking with their bank to see if a work permit (my UK skilled worker visa) is considered a non-Russian location.

Until the payment issue is resolved, any expired account will continue to work.

I will wait for FastSpring’s response and look for another payment provider (even if the store is back up and running, I need to have a backup provider).

3 Likes

Sorry to hear that. I hope they resolve it soon

Payments work again!

After requesting a few more documents, FastSpring completed its verification and the store is back to normal.